01 Introduction
Jabibet casino (referred to as "we", "us", or "the platform") is an online gaming and betting platform serving users in Bangladesh and the surrounding region. This Privacy Policy ("Policy") explains how jabibet casino collects, uses, stores, and protects your personal information.
By using our website or creating an account, you agree to this Privacy Policy. This is an important legal document, so please read it carefully in full.
This Policy Terms & Conditionsshould be read together with. Both documents together govern the relationship between jabibet casino and its members.
02 What Information We Collect
Jabibet casino collects various types of information in order to deliver its services. Details are outlined below:
Information collected at registration
- Full name (as per national ID)
- Date of birth (for age verification)
- Email address
- Mobile number
- Current address
- Preferred Language & Currency
Information collected during KYC verification
- Copy of national ID card or passport
- Proof of address (utility bill or bank statement)
- Selfie Photo (for identity verification)
- Payment method details (bKash/Nagad number)
Automatically Collected Information
- IP address & device information
- Browser Type & Version
- Login History & Session Data
- Gaming History & Betting Records
- Transaction history
- Information collected through cookies and similar technologies
| Data Type | Reason for Collection | Legal Basis |
|---|---|---|
| Identity Information | Account Creation & Verification | Contractual Obligations |
| Financial Information | Payment Processing | Legal Compliance |
| Gaming Data | Service Improvement & Dispute Resolution | Legitimate Interest |
| Technical Information | Security & Fraud Prevention | Legitimate Interest |
| Contact Information | Providing Customer Support | Contractual Obligations |
03 How We Use Your Information
Jabibet casino uses collected data only for specific, legitimate purposes. The complete list is provided below:
Service Delivery
- Creating & Managing Your Account
- Processing Deposits & Withdrawals
- Delivering Gaming Services & Bonuses
- Handling Customer Service Inquiries
Security & Compliance
- Age Verification & Identity Confirmation
- Anti-Fraud & Anti-Money Laundering
- Detecting Multiple Accounts
- Meeting Legal Obligations
Service Improvement
- Improving User Experience
- Research for Developing New Features
- Sending Relevant Promotions & Offers (With Consent)
- Platform Performance Analytics
04 Data Sharing Policy
Jabibet casino does not sell your information to third parties. However, limited data may be shared in certain circumstances:
Authorized Third Parties
- Payment Processors: bKash, Nagad, Rocket, and others — for processing transactions.
- Game Provider: Third-Party Game Studios — for game operation purposes.
- KYC Services: Identity verification providers — for legal compliance.
- IT Services: Hosting & Server Providers — for technical support purposes.
When required by law
We may be required to provide information to authorities under court orders, government investigations, or legal obligations. In such cases, jabibet casino will only disclose the minimum information necessary — nothing more.
05 Cookies & Tracking Technologies
Jabibet casino uses cookies and similar technologies on its website to help improve your browsing experience.
Cookie Types
- Essential Cookies: Required for login sessions and site security. The site cannot function without these.
- Performance Cookies: To monitor site loading speed and detect errors.
- Functionality Cookies: To remember your preferences and settings.
- Analytics Cookies: To analyze user behavior and improve our services.
You can manage or block cookies through your browser settings. However, blocking certain cookies may affect the functionality of some site features.
06 Data Retention Period
Jabibet casino does not retain any data beyond what is necessary. Below are the retention periods for each type of information:
- Account Information: For the duration the account is active and for 5 years after it is closed.
- Financial transaction records: Up to 7 years as required by law.
- KYC Documents: 5 years after account closure.
- Support Conversations: 2 years after the issue is resolved.
- Gaming Logs: Up to 3 years.
- Marketing Data: Until you opt out.
07 Security Measures
To protect your information, jabibet casino employs the highest industry-standard security measures:
- SSL/TLS Encryption: All data transfers are secured with 256-bit encryption.
- Database Encryption: Stored data is kept in an encrypted state.
- Firewall: Servers are protected by advanced firewalls.
- Two-Factor Authentication (2FA): Enhanced security for your account.
- Regular Audits: Regular security audits conducted by independent third parties.
- Staff Training: Staff receive regular training on data protection practices.
08 Your Rights
As a jabibet casino user, you have the following rights regarding your personal data. To exercise any of these rights, email us at support@jabibetcasino.bet.
09 Child Protection
Jabibet casino does not knowingly collect personal information from anyone under the age of 18. If such data is collected by mistake, it is deleted as soon as we become aware of it and the associated account is closed.
If you believe a minor is using our platform, please notify us immediately at support@jabibetcasino.bet.
10 Policy Changes
Jabibet casino may update this Privacy Policy due to business changes or legal requirements. When changes are made:
- The "Last Updated" date at the top of the page will be changed.
- For significant changes, a notification will be sent by email or posted on the site.
- Continued use of the platform after a new policy takes effect will be considered acceptance of the updated terms.
11 Contact Us
For any privacy-related questions, complaints, or data deletion requests, please contact us:
- Data Protection Email: support@jabibetcasino.bet
- Live Chat: On the website 24/7
- Help Center: jabibetcasino.bet/help-center
We will endeavor to respond within 30 business days of receiving your request.